Refund & Cancellation Policy

1. Overview

This Refund & Cancellation Policy explains how subscriptions, cancellations, and refunds work for Echobit — the digital subscription service operated by Devmorphix (devmorphix.com). It forms part of, and should be read with, our Terms of Service.

2. Free Plan

Echobit offers a free plan that requires no payment. You can use it for as long as it is available — there is nothing to pay and nothing to cancel.

3. Subscriptions & Billing

• Billing cycle — paid plans are billed in advance on a monthly or annual basis and renew automatically until you cancel.
• Payments — payments are securely processed by Razorpay. We do not store your card or banking details.
• Activation — access to paid features is granted immediately after a successful payment.

4. Cancellation

You can cancel your subscription at any time from your account settings or by emailing support@echobits.xyz. When you cancel:

• your plan stays active until the end of the current billing period;
• you will not be charged again after that; and
• your account then moves to the free plan, subject to its limits.

To also delete your account and all associated data, use our account deletion page.

5. Refunds

Because Echobit is a digital service with immediate access to paid features, subscription fees are generally non-refundable, and we do not provide pro-rata refunds for partial billing periods or for unused time after cancellation.

We will, however, provide a refund where required by law, or in cases such as:

• a duplicate or accidental charge;
• a verified technical failure on our side that prevented you from using a paid feature and that we were unable to resolve; or
• a charge you did not authorise.

Approved refunds are returned to your original payment method via Razorpay, typically within 5–7 business days (your bank's timelines may vary).

6. How to Request a Refund

Email support@echobits.xyz within 7 days of the charge, including your account email and the transaction or order ID. We will review your request and respond promptly. Submitting a refund request does not pause auto-renewal, so please also cancel if you do not want to be billed again.

7. Price Changes

We may change plan prices or features. We will give reasonable notice, and any change applies from your next billing cycle. You can cancel before then if you do not wish to continue.

8. Digital Delivery

Echobit is a digital, cloud-based service. There are no physical goods and nothing is shipped. Access to paid features is delivered electronically and activated as soon as your payment is confirmed.

9. Contact

Questions about billing, cancellations, or refunds? Contact us at support@echobits.xyz or via our contact page.